Privacy Policy

Information provided when ordering

When you order, the store collects the details needed for order fulfilment, such as your name, phone number, billing or delivery address and order contents. Contact enquiries may also include your email and message.

Use of information

Information is used to process orders, coordinate delivery, answer enquiries and maintain business records. Delivery providers may receive the information necessary to deliver your parcel.

Store cookies and external services

The shopping cart uses cookies to remember your session. Account sign-in, if enabled, also uses cookies. If you follow a WhatsApp link or use an external payment service, that service processes information under its own policies.

Your enquiries

To ask about access, correction or removal of personal information, email info@medojpharma.com. Some records may need to be retained to fulfil orders or meet applicable obligations.